The Problem It Solves
Nobody asks, so nobody tells.
- •The best moment to ask is the day the work lands — and that's exactly when everyone is already onto the next job
- •Asking feels awkward, so it happens inconsistently or not at all, usually only when someone remembers
- •The customers who do leave reviews skew unhappy, because frustration is self-motivating and satisfaction isn't
- •Referral partners who used to send you work go quiet, and nobody notices until the pipeline does
How It Works
Ask at the peak. Catch the problems first.
01
The work finishes
Job closed, policy bound, project delivered — whatever “done” means in your system becomes the trigger. Nobody has to remember to start anything.
02
We ask how it went
A short, human message goes out while the experience is fresh. Happy answers get pointed at the review page. Unhappy ones route straight to you, privately, before they become public.
03
Happy customers get asked again
The people who just told you it went well are the only ones who get the referral ask. Partners who send you work stay on a warm sequence whether or not anyone has time to call them.
What's Included
What gets built.
- Trigger wired to the moment work actually finishes — job closed, policy bound, project delivered
- Review request timed to peak satisfaction, sent by text and email on your number
- Private feedback branch — unhappy customers reach you directly instead of a public review page
- Referral ask that fires only for customers who already told you they're happy
- Referral-partner sequences for the realtors, brokers, and past clients who send you work
- Attribution tracking, so you know which customers and partners actually produce
Who It's For
Different word for it. Same loop.
Home services
Your Google rating is your ad spend. Reviews drive local ranking, ranking drives calls, and calls drive jobs — so the loop pays for itself twice.
See the industry page →Insurance agencies
Realtors, mortgage brokers, and dealers are your pipeline. They stay warm on a sequence instead of going quiet the month nobody had time to check in.
See the industry page →Professional services
Referrals from finished engagements are your highest-close-rate lead, and the ask almost never happens because the project is already over.
See the industry page →$2,500. Live in 14 days.
This is a common First Win — it needs one trigger from a system you already have, and the effect shows up in public where you can watch it. Fixed price, scoped on the call, yours from day one.
See full pricing →Built to support TCPA compliance
BlueCrab implements compliance-supporting controls — consent capture, use-case matching, revocation handling, and record retention. Final compliance review rests with your counsel.
Pilot Guarantee
If the pilot doesn't go live as scoped, you don't pay. We bill by milestone, and the final milestone is your system running in your accounts, demonstrated live. No vaporware, no hand-waving.
Ownership Statement
You own everything. All workflows, configurations, and integrations live in your accounts from day one. If we part ways, nothing changes — your automations keep running exactly as they are.